Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return your item for a full refund or exchange within 30 days of delivery, provided the item is in its original packaging.

Return Process

• 1.
  Initiate Return

  Log into your account and select 'Request Return' next to your order to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Item

  Securely pack the device in its original box with all included cables, manuals, and accessories to avoid restocking fees.

• 3.
  Label and Ship

  Attach the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.